Attrition Prediction
Dec 30, 2025
Attrition Prediction provides a powerful set of tools to help you identify merchants at risk of closing and take proactive steps to retain them. By offering clear insights into key risk factors and trends, along with actionable tools to address potential issues, this solution empowers you to strengthen merchant relationships and maintain a healthy, thriving portfolio.
Features
Merchant Risk Dashboard: Access a clear summary of merchants at risk of closing and key trends in your portfolio.
Top Merchants at Risk: Quickly identify merchants most likely to close for focused retention efforts.
Merchant Summary Details: Gain in-depth profiles on why specific merchants are churning.
Risk Factor Analysis: Understand the key reasons driving potential closures, enabling smarter and timely interventions.
Actionable Tools: Take direct action by viewing merchant profiles, accessing Zendesk tickets, or initiating contact with merchants directly.
Critical Merchant Data View: See an organized table showing risk data for your most impactful merchants.
Benefits
Proactive Retention Strategies: Quickly identify at-risk merchants and respond with targeted actions to retain them.
Data-Driven Insights: Leverage key churn metrics and causes to create effective strategies for improving merchant loyalty.
Streamlined Workflow: Easily manage churn challenges with integrated tools for direct communication and support.
Optimized Merchant Relationships: Address churn risks efficiently to build stronger, long-lasting partnerships.
Enhanced Portfolio Oversight: Stay ahead of potential issues with a comprehensive view of churn trends and merchant-specific data.